Website Terms and Conditions

  1. Privacy Policy

    Thank you for your interest and visiting www.tradecollective.co.nz.

    Trade Collective Ltd has created this privacy statement in order to demonstrate our commitment to your privacy because we understand when accessing our website or interfacing with us online, the privacy and confidentiality of personal information is important to our customers. The following explains what information we gather from you when you go to our website, how we use and protect that information and how you can contact us for more information.

    This Privacy Policy complies with the requirements of the New Zealand Privacy Act 1993. This privacy policy is governed by and is to be interpreted in accordance with the laws of New Zealand.

  2. Other policies applying to our services

    In addition to this privacy policy, our Legal Disclaimer applies to use of our services. Please read it in conjunction with this policy, it is important that you are also familiar with our legal disclaimer as it includes our site management rights.

  3. Visitors to our website and data collection

    If you are just surfing and reading information on our website, then we collect and store the following information about your visit:

    • The IP address of your machine when connected to the Internet

    • The operating system and the browser your computer uses

    • The date and time you are visiting

    • The URLs of the pages you visit

    • If you provide it, your email address

    We use that information to measure the number of visitors to different parts of the site and, for example, to measure the effectiveness of advertising. The data is also captured so that we can accurately evaluate the quality of our content and make improvements for you.

    If you choose to provide us with personal information such as your email address, for example, by filling out an electronic form on our website including “Contact Us”, we will use the information you have provided only for the purposes that you have authorised under this policy or via the website.

    Email marketing will only be sent to your email address if you have given your consent. To update your personal information, such as billing or email address, you can contact us by email or phone.

    When applying to register for any service on our website we may request personal information such as your name, email address, contact phone numbers and any other information relevant to the registration. If you are registered on our website, we may use your email address to advise you of any upgrades or changes to these services.

    Although we may publish aggregated information about usage patterns within our company, we do not disclose information about individual machines except for the reasons set out below in this section.

    We do not sell information which identifies you personally. We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.

  4. Permission to contact you

    We may contact you in relation to service requests you make of our company. We may also use your physical or email address to send regular communications about promotional information. We may run contests or conduct online surveys on our website in which we ask visitors for contact information.

    You can choose not to receive further promotional material or emails from us by withdrawing your consent. To do this, just unsubscribe or contact us and your profile will be updated immediately.

  5. Permission to give certain information to third parties

    Trade Collective Ltd may also pass on certain restricted information to its service agents who are external contractors approved by Makita to act as authorised service agents. Makita service agents will be able to search our serial number database for the serial number of any Makita product that you have registered for warranty purposes on our website.

    Trade Collective Ltd may also pass on certain restricted personal information to its authorised marketing consultants as part of the Makita database of customers for the purposes of marketing for and on behalf of Trade Collective only.

    Trade Collective reserves the right to transfer your personal information held to any purchaser of Trade Collective Ltd provided that the information is to be held and used on substantially similar terms and conditions as set out in this Privacy Policy.